Bilingual Virtual Patient Care Coordinator
Remote
Full Time
Empower Physical Therapy
Entry Level
CANDIDATES MUST LIVE IN ARIZONA
Are you an outgoing, customer-focused professional who thrives on creating great patient experiences? Do you enjoy keeping things running smoothly while connecting with people?
If you’re passionate about scheduling, answering calls, greeting patients, checking them in and out, and assisting with billing and insurance, we’d love to meet you.
Empower Physical Therapy is hiring a Virtual Patient Care Coordinator! Our “together we’re better” philosophy creates a supportive, collaborative culture where coming to work is something you look forward to.
This position starts with 8-12 weeks of in-person training at our Coolidge, Arizona clinic, so candidates must live within a reasonable commuting distance.
What You’ll Do:
Monday–Friday, hours vary between 7 am–6 pm (PST, MST & CST), possible OT.
If this sounds like the right fit for you, apply today and join a team where together, we truly are better.
Are you an outgoing, customer-focused professional who thrives on creating great patient experiences? Do you enjoy keeping things running smoothly while connecting with people?
If you’re passionate about scheduling, answering calls, greeting patients, checking them in and out, and assisting with billing and insurance, we’d love to meet you.
Empower Physical Therapy is hiring a Virtual Patient Care Coordinator! Our “together we’re better” philosophy creates a supportive, collaborative culture where coming to work is something you look forward to.
This position starts with 8-12 weeks of in-person training at our Coolidge, Arizona clinic, so candidates must live within a reasonable commuting distance.
What You’ll Do:
- Answer calls, greet patients, and manage scheduling
- Verify insurance eligibility and benefits
- Assist with patient check-in/check-out and billing support
- Help ensure every patient feels welcome and cared for
- High school diploma or GED (required)
- 1+ year in a physical therapy or medical front office role (preferred)
- Friendly, approachable personality and great customer service skills
- Comfortable with computers, Microsoft Office, and EHR systems
- Bilingual - Spanish Speaking Required
- Ability to adapt in a fast-paced environment
- Work-from-home flexibility after training
- 401(k) with company contribution
- Generous PTO: 9 PTO days, 40 sick hours, 7 paid holidays
- Company-paid medical, life, and disability insurance
- Referral program, pet insurance, Employee Assistance Program
- Supportive team and a culture that celebrates success
Monday–Friday, hours vary between 7 am–6 pm (PST, MST & CST), possible OT.
If this sounds like the right fit for you, apply today and join a team where together, we truly are better.
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